FREQUENTLY ASKED QUESTIONS

Getting error messages or are looking for some easy tips or instructions?
Browse our FAQ's below to find your answers.

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Try our Tips and Tricks section.

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--> For users of MacRepertory 5 or older and ReferenceWorks 2 or older users, please be advised that we are no longer able to supply technical support, replacement cd's or disks. If you are a user of these older versions and encounter problems, please contact your dealer or call us direct for an affordable upgrade quote to get your programs up to speed and compatible with current operating systems and hardware. Thank you.

--> Will KHA software be compatible with the new Macintosh computers using Intel processors?
Yes: all features currently work on the Intel powered Macintoshes.

All about Copy Protection Keys (CPD)	Copy-Protection-Keys.pdf
Instructions for adding books to your MacRepertory Library	How-To-Add-Books.pdf
Mac and Win users: instructions on "going keyless" (enabling SoftKey)	WinMac-Go-Keyless.pdf
Mac and Win users getting "please connect authorization key" error message	WinMac-CPD-Errors.pdf
Windows: Latest CPD/Key drivers and pictures of the CPD's for Mac and Win	Win-CPD-Drivers.pdf
Windows users getting the "the Hlvdd.dll file failed to install" error message	Win-Hlvvd-Error.pdf
Mac and Win: where to find your manuals	WinMac-Manuals.pdf
Mac users getting a "missing confirmatories" error message in MacRepertory	Mac-Confirmatories-Missing.pdf
Windows users having problems with the word connectors in ReferenceWorks and instructions for installing fonts	Win-UntitledWind-Error.pdf
Mac and Win users: instructions for adding graphs in ReferenceWorks	WinMac-Add-Rajan.pdf
Mac and Win users: instructions for creating and maintaining patient charts in MacRepertory	WinMac-CreatePatient.pdf
Win and Mac: Minimum Hardware Requirements	WinMac_Hdwr_Reqs_8_06.pdf
Win XP and MacRep 5.7 missing tool palette	Win-XP-MissingTool-MR.pdf
Hard Drive File Locations for MR7 and RW4 (Mac)	Mac_47File_Locations.pdf
Hard Drive File Locations for MR7 and RW4 (Windows)	Win_47File_Locations.pdf

Expanded Installation Guides for Macintosh and Windows

Mac Installation Guide - Expanded Mac_Install_Exp_6_06.pdf

Windows Installation Guide - Expanded Win_Install_Exp_6_06.pdf

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